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Interactive systems engineering
Results: 203

#	Item
131	R EDEFINING CUS T OM E R CONTACT Applications for Businesses made simple Imagine the perfect communication solution. It would have the best components from the best business telephone systems and contact Add to Reading List Source URL: www.cirrusresponse.com Language: English - Date: 2013-10-21 07:39:06 Call centre Virtual PBX Business telephone system Interactive voice response Cloud computing Cloud Telephony Computer telephony integration Electronic engineering
132	Va l u N e t ™ F i e l d P r o Maintenance Maximize Operational Efficiency Today’s increasingly competitive business environment means that you can’t afford equipment and network downtime at any of your retail loca Add to Reading List Source URL: acuative.com Language: English - Date: 2013-10-17 07:25:38 Technology Downtime Information technology management System administration Systems science Reliability engineering Interactive kiosk Cisco Systems Failure Systems engineering Maintenance
133	Computer-Supported Cooperative Work, 8, [removed]), pp[removed]Formality Considered Harmful: Experiences, Emerging Themes, and Directions on the Use of Formal Representations in Interactive Systems Frank M. Shipman III Add to Reading List Source URL: www.csdl.tamu.edu Language: English - Date: 2000-01-14 17:38:28 Knowledge Information science Information systems Groupware Hypertext Frame language Human–computer interaction Design rationale Knowledge representation and reasoning Knowledge engineering Science Knowledge representation
134	C H A P T E R 1 Architecture Overview The Cisco IP Contact Center (IPCC) solution consists of four primary Cisco software components: Add to Reading List Source URL: www.cisco.com Language: English Cisco Unified Communications Manager Telephone exchanges Interactive voice response Cisco Systems Voice over IP Cisco IOS VoIP phone Multilayer switch Automatic call distributor Telephony Computing Electronic engineering
135	Case Study Contact Center Automation Multichannel Recording & Quality Monitoring Customer Feedback Management Outbound/Blended Dialing & Campaign Add to Reading List Source URL: images.tmcnet.com Language: English - Date: 2011-03-16 16:52:29 Videotelephony Electronics Alcatel-Lucent Avaya Cisco Systems Business telephone system Interactive Intelligence Automatic call distributor Call centre Telephony Computer telephony integration Electronic engineering
136	Enterprise Session Border Controllers In the Contact Center - Whitepaper \| Oracle Add to Reading List Source URL: www.oracle.com Language: English Electronics Session border controller Avaya Interactive voice response SIP Trunking Session Initiation Protocol Unified communications Call centre Cisco Systems Voice over IP Videotelephony Electronic engineering
137	Workers’ Compensation Board of British Columbia Purchasing Services Addendum #2 Request for Information & Qualification (RFIQ) #[removed]Corporate Voice Infrastructure, Contact Centre Systems Add to Reading List Source URL: www.worksafebc.com Language: English - Date: 2015-01-06 17:00:39 Communication software Call centre Computer telephony integration Voice over IP Voice-mail Interactive voice response Click-to-call WSBC Electronic engineering Telephony Electronics
138	ProMe: A Theoretical Framing for Online Mentoring Neureiter, K., Leemans, C.., Tscheligi, M. Human Computer Interaction & Usability Unit Add to Reading List Source URL: www.aalforum.eu Language: English - Date: 2014-09-30 07:16:58 Science Technology Ethology Pluralistic walkthrough Interactive systems engineering Human–computer interaction Usability Technical communication
139	© Andrea Nest / Dudebun - photocase.com Fraunhofer Institute for Industrial Engineering Interaction management ...because the work of the future is interactive! Add to Reading List Source URL: www.iao.fraunhofer.de Language: English - Date: 2012-10-16 08:21:43 Collaboration Computer-supported cooperative work Interaction Human communication Science Behavior Interactive systems engineering Service design Human–computer interaction Multimodal interaction Groupware
140	Microsoft Word - CAD_AVL Addendum 2_060514 Add to Reading List Source URL: www.ridecitylink.org Language: English - Date: 2014-06-05 17:04:57 Paratransit Procurement Software requirements Management Request for proposal Requirement Systems engineering process Interactive voice response Scope Business Systems engineering Assistive technology

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